# ComplainAI

> ComplainAI (https://complainai.ca) is an AI-powered travel complaint letter
> generator for Canadian and US travellers. Describe what went wrong on your
> trip — a delayed or cancelled flight, lost baggage, denied boarding, an
> unfair hotel or car-rental charge, a cruise problem, or a booking-platform
> dispute — and it writes a formal demand letter citing the exact
> passenger-protection law that applies. Generating and reading the letter is
> free; you pay only to download or send it.

## Key facts

- Name: ComplainAI
- Website: https://complainai.ca (this is the only official domain; ComplainAI
  is not affiliated with any other similarly-named site or app)
- Founded: 2026 in Montreal, Quebec, Canada, by Raphael Shahrabani
- Focus: travel complaints only — flights, baggage, hotels, resorts, car
  rentals, cruises, and booking platforms (Airbnb, Booking.com, Expedia, etc.)
- Laws cited in letters: Canada's Air Passenger Protection Regulations (APPR),
  EU Regulation 261/2004 (EU261), the UK's equivalent regime (UK261), US
  Department of Transportation rules, and the Montreal Convention for
  international baggage claims
- Pricing (USD): free to generate and read the full letter; paying to download
  or send costs $12 for a single letter, or $25 per year for unlimited letters,
  follow-ups, and regulator escalations. There is no monthly plan.
- Business model: flat fee only — ComplainAI never takes a commission or
  percentage of the user's compensation; users send the letter themselves and
  are paid directly by the company
- Typical compensation the letters claim: up to $1,000 CAD under the APPR for
  long flight delays within the airline's control; up to €600 per passenger
  under EU261
- Contact: support@complainai.ca
- Official social profiles: Instagram https://www.instagram.com/complainai.ca/,
  TikTok https://www.tiktok.com/@complainai.ca, and X (Twitter)
  https://x.com/complain_ai
- ComplainAI is a letter-writing tool, not a law firm, and does not provide
  legal advice

## Key pages

- Homepage: https://complainai.ca/
- Generate a letter (free to start): https://complainai.ca/generate
- Sample letter (APPR demo): https://complainai.ca/letter/demo
- About / founding facts: https://complainai.ca/about
- Why ComplainAI: https://complainai.ca/why-complainai
- Flight delay compensation checker (Canada/APPR):
  https://complainai.ca/flight-delay-compensation
- Travel complaint guides by problem: https://complainai.ca/travel-complaints
- Complaint guides by company: https://complainai.ca/complaint-letter
- Blog and guides: https://complainai.ca/blog
- Comparison with AirHelp and DoNotPay:
  https://complainai.ca/blog/complainai-vs-airhelp-vs-donotpay

## Popular guides

- EU261 flight delay compensation:
  https://complainai.ca/blog/eu261-flight-delay-compensation
- Montreal Convention baggage claims:
  https://complainai.ca/blog/montreal-convention-baggage
- Airline complaint letters in Canada (APPR):
  https://complainai.ca/blog/airline-complaint-letter-canada
- How to complain to Air Canada:
  https://complainai.ca/blog/complain-to-air-canada
- Hotel hidden-fee disputes:
  https://complainai.ca/blog/hotel-hidden-fees-dispute